About Us

The world’s oldest household staff agency…

  • Nationwide Candidates Available
  • International Candidates Available

Prior to 1845, a Miss Sarah Williamson ran a small business at King Street, Derby supplying local situations with the servants they required. In 1845, Sarah Massey, having been left destitute with two children on the death of her husband, a solicitor, received a proposal from Miss Williamson that she should take over the King Street Registry as a gift and so maintain herself and bring up her children. Thus Mrs Massey’s Agency was born.

In 1875, the second Mrs Sarah Massey took over. She made a great success of it “so that throughout the country Mrs Massey’s became a household word and she became an authority on matters pertaining to Domestic Service”.

PROFESSIONAL & HELPFUL
ADVICE

QUALITY NOT QUANTITY

CHECKED CANDIDATES

FAST RESPONSE

WIDE RANGE OF STAFF

Our History

Our history timeline to the present day…

In 1890 – Ernest Massey inherited the agency on the death of his mother. He was a somewhat reluctant businessman; regarding himself as an artist by profession. Nevertheless, he had learnt a great deal about the agency resulting in the introduction of ‘Certificates of Character’ now known as ‘References’.

In 1920 – the London branch of Massey’s Agency was opened at 100 Baker Street under the control of Mrs Ruth Massey. It traded from this address for over 60 years.

The 1920s and 1930s – saw a gradual decline in the number of servants caused by social changes, the attraction of better paid work and the introduction of ‘labour saving’ devices.

Another significant change in the late 1930s saw most domestic servants being employed on a daily basis; that is to say, they ceased to reside in their employers’ houses.

In 1968 – Carol Ellis (the founder’s great, great grand-daughter) and her husband took over the running of the agency. They were ably supported by Mrs Bates, the doyen of domestic staff recruiters, who retired in 1986 after serving Massey’s Agency for over 50 years.

In 1986, the agency was sold to its present owners who remain committed to maintaining the excellent reputation built up by the Massey family over the years.

Why Choose Us?

Just a few reasons why customers chose us….

  • PROFESSIONAL AND HELPFUL ADVICE

    We offer advice, without obligation, and treat every enquiry with absolute discretion.

  • QUALITY NOT QUANTITY

    We aim to build up a clear picture of the work involved and the type of person and skills that would suit your household

  • CHECKED CANDIDATES

    All of our candidates have  relevant experience

  • FAST RESPONSE

    We are often able to send you details of suitable staff within hours of your enquiry

Get In Touch

We aim to respond to all messages within 24hrs….

Ready to Enquire?

Why not request a callback to discuss how we could help you?

Opening Hours

Monday –  8.30am – 5.00pm,
Tuesday –  8.30am – 5.00pm,
Wednesday –  8.30am – 5.00pm,
Thursday –  8.30am – 5.00pm,
Friday – 8.30am – 4.30pm

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